Customer Support Executive

Job Responsibilities:-

They are responsible for the following duties and responsibilities: • Responding promptly to customer inquiries through various channels such as phone, email, and social media • Understanding customer needs and providing appropriate solutions and attention • Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures • Ensuring customer satisfaction & providing professional customer support

Requirements:

• Graduate OR Post-Graduate

• Strong communication and presentation skills

• Fluent in English

• Rotational shifts, rotational off

• Knowledge on MS word, excel