Customer Support Executive

Job Opening: Customer Relationship Executive

Location: Bangalore

Customer Relationship Executive Responsibilities:

·      Build and maintaining profitable relationships with key customers.

·      Oversee the relationship with customers handled by your team.

·      Resolve customer complaints quickly and efficiently.

·      Keep customers updated on the latest products in order to increase sales.

·      Expand the customer base by upselling and cross-selling.

·      Understand key customer individual needs and addressing these.

·      Meet with managers in the organisation to plan strategically.

·      Conduct business reviews using CRM programs.

·      Know your competition and strategies accordingly.

Customer Relationship Executive Requirements:

·      A minimum of 0-2 years’ experience.

·      Excellent interpersonal and communication skills.

·      Proficient in all Microsoft applications.

·      Superior product knowledge.

·      A team player with leadership skills.

·      Maintain a positive attitude focused on customer satisfaction.

·      A bachelor’s degree in Administration or related field.

Time- 10am to 7pm

Role – Onsite