Customer Support Executive (CSE)

Customer Support Executive – Travel (Fresher)

Location: Shyam Nagar, JaipurExperience: FresherSalary: Up to ₹15,000 per monthJob Type: Full-timeWork Mode: On-siteEducation: 12th Pass / Graduate

Job Description

We are looking for a Customer Support Executive – Travel to join our team. This is a fresher-friendly opportunity for candidates who have good communication skills, enjoy interacting with customers, and are interested in building a career in the travel industry.

Key Responsibilities

• Handle customer inquiries related to domestic and international travel.
• Understand customer requirements and assist with suitable travel options.
• Assist with flight, hotel, transfer, and sightseeing bookings.
• Create and customize basic travel itineraries.
• Coordinate with hotels, airlines, and travel partners.
• Assist with visa documentation and travel-related paperwork.
• Prepare boarding passes, vouchers, and booking documents.
• Provide customer support before, during, and after the trip.
• Maintain accurate customer and booking records.
• Follow up with customers and provide timely updates.

Requirements

• 12th Pass or Graduate.
• Freshers are welcome to apply.
• Good communication and interpersonal skills.
• Basic knowledge of computers, MS Office, and email.
• Interest in Travel & Tourism.
• Good customer-handling and problem-solving skills.
• Willingness to learn travel processes and booking systems.
• Ability to work in a team and manage multiple tasks.
• Prior knowledge of the travel industry will be an advantage.

What We Offer

• Opportunity to start a career in the Travel & Tourism industry.
• On-the-job training and learning.
• Exposure to domestic and international travel operations.
• Opportunity to develop customer service and travel coordination skills.

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Work Location: In person