Customer Support Executive (CSE)

About the Role
We are looking for a responsible and customer-focused Customer Support Executive to handle customer queries and provide a smooth support experience.

Key Responsibilities

• Handle customer queries through calls, WhatsApp, chat and social media.
• Resolve customer questions related to products, orders, payments and deliveries.
• Follow up on pending orders, returns and exchanges.
• Coordinate with the operations and delivery team when required.
• Maintain proper records of customer interactions.
• Ensure timely and professional communication with customers.

Requirements

• Good communication skills in Hindi and English.
• Basic computer knowledge.
• Polite, patient and problem-solving attitude.
• Ability to handle multiple customer queries efficiently.
• Freshers with good communication skills are welcome to apply.

Job Type: Full-time
Location: Jaipur, Rajasthan

Work Location: In person