Customer Support Executive (CSE)

Customer Support Executive

Location: Sector 65, Noida, Uttar Pradesh
Job Type: Full-time
Experience: 0–2 years
Qualification: 12th Pass / Graduate

Job Description

We are looking for a Customer Support Executive to handle customer queries and provide timely assistance. The candidate will be responsible for communicating with customers, understanding their requirements and helping resolve their concerns.

Responsibilities

• Handle customer queries through phone, chat or email.
• Understand customer requirements and provide suitable information.
• Resolve basic customer issues and complaints.
• Maintain records of customer interactions.
• Coordinate with internal teams when required.
• Follow up with customers regarding pending queries.
• Maintain professional communication with customers.
• Follow company policies and service standards.

Requirements

• 12th pass or Graduate.
• Freshers can apply.
• Good communication skills in Hindi and English.
• Basic computer knowledge.
• Good listening and problem-solving skills.
• Customer service experience will be an advantage.

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person