Q
Qgroups
Customer Support Executive (CSE)
Skills
CRMCustomer Support
24 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Uttar Pradesh, India
Work mode:
Onsite
Published on:
3 October 2026
What they need
- Handle customer queries through calls, emails, chat, or other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Maintain a positive and professional relationship with customers.
- Resolve complaints and issues within the defined TAT.
- Record customer interactions and update details in CRM/software.
- Coordinate with internal teams for issue resolution when required.
- Follow up with customers to ensure proper resolution and satisfaction.
- Maintain accurate records and prepare basic reports when required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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