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Customer Support Executive (CSE)

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Onsite

Customer Support Executive (CSE)

Qgroups

Customer Support Executive (CSE)

Skills

CRMCustomer Support

24 days ago

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Important information


Contract type:

Permanent, Temporary

Location:

Uttar Pradesh, India

Work mode:

Onsite

Published on:

3 October 2026

What they need


  • Handle customer queries through calls, emails, chat, or other communication channels.
  • Understand customer concerns and provide appropriate solutions.
  • Maintain a positive and professional relationship with customers.
  • Resolve complaints and issues within the defined TAT.
  • Record customer interactions and update details in CRM/software.
  • Coordinate with internal teams for issue resolution when required.
  • Follow up with customers to ensure proper resolution and satisfaction.
  • Maintain accurate records and prepare basic reports when required.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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