Customer Support Executive (CSE)

We are hiring a Customer Support Executive (CSE) to join our growing team and provide exceptional support to our customers.

Job Responsibilities

• Handle customer queries via phone, email, chat, or in person in a professional manner.
• Resolve customer complaints and provide appropriate solutions within the given time frame.
• Maintain accurate records of customer interactions and follow-ups.
• Coordinate with internal teams to ensure timely issue resolution.
• Guide customers on products, services, and company policies.
• Build positive relationships with customers to ensure satisfaction and retention.

Requirements

• Excellent communication and interpersonal skills.
• Ability to handle customer concerns calmly and professionally.
• Basic computer knowledge and familiarity with MS Office.
• Strong problem-solving and multitasking abilities.
• Previous customer service experience is preferred, but freshers may also apply.

What We Offer

• Competitive salary.
• Performance-based incentives.
• Career growth opportunities.
• Supportive and professional work environment.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid sick time
• Provident Fund

Work Location: Remote