Customer Support Executive (CSE)

VOLTRIX EV Private Limited is looking for enthusiastic, customer-focused, and well-spoken candidates to join our team in Bengaluru. Both freshers and experienced candidates are welcome to apply.

Candidates must have good communication skills in Kannada, Hindi, and English and a passion for assisting customers and resolving their queries professionally.

Roles and Responsibilities

• Handle customer queries through phone calls, emails, and other communication channels.

• Provide accurate information about company products and services.

• Assist customers with questions, complaints, and service-related issues.

• Communicate professionally with customers and provide appropriate solutions.

• Follow up with customers to ensure their concerns are resolved.

• Maintain accurate customer records and update information in the system.

• Coordinate with internal teams to resolve customer issues.

• Build positive customer relationships and maintain customer satisfaction.

Required Qualifications

• Minimum qualification: 12th Pass (Intermediate).

• Candidates with a Bachelor's Degree, B.Tech, Engineering, or any other higher qualification are also welcome to apply.

• Both freshers and experienced candidates can apply.

• Good communication skills in Kannada, Hindi, and English are mandatory.

• Basic computer knowledge and email-handling skills.

• Good problem-solving skills and a customer-friendly attitude.

Required Languages

• Kannada HINDI ENGLISH Mandatory

Additional Languages

Knowledge of Telugu, Tamil, Malayalam, Marathi, or other regional languages will be an added advantage.

Required Skills

• Good verbal communication and active listening.

• Customer service and problem-solving abilities.

• Patience and a positive attitude.

• Basic computer skills.

• Teamwork and willingness to learn.

Employment Details

• Company: VOLTRIX EV Private Limited

• Location: Bengaluru, Karnataka

• Job Type: Full-time

• Experience: Freshers and Experienced Candidates

• Minimum Qualification: 12th Pass

Interested candidates can apply with their updated resume.

Pay: From ₹20,000.00 per month

Work Location: In person