Customer Support Executive (CSE)

Job Title

Customer Support Executive – US Healthcare (Inbound Voice)

Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

• Night Shift aligned with U.S. time zones

• Days Off: Fixed weekends – Saturday & Sunday

• Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

• Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

• Resolve queries professionally and accurately, ensuring timely issue resolution.

• Listen actively, empathize, and provide clear, personalized support.

Requirements

• Strong communication skills in English (verbal & written), preferably US accent-neutral.

• Minimum 12th pass; graduation or diploma is a plus.

• Comfortable working night shifts in U.S. time zones.

• Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Benefits

• In-hand Salary: ₹15,000–₹19,000 per month

• Travel Allowance + Subsidized Meals

• Free Cab Drop after night shift

• Attendance Bonus: ₹1,000 per month

• Annual Performance Bonus: Up to ₹15,000

• PF & ESI coverage

How to Apply

Interested candidates are encouraged to apply immediately:

Call or Whatsapp: HR Kashish Baghel

Mobile no: 9971381016

Email: [email protected]

Pay: ₹15,000.00 - ₹19,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person