Customer Support Executive (CSE)

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

• Understand the basic professional standards and established procedures, policies before taking action and making decisions.
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters.
• Assume responsibility for work and coordinating efforts.
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms.
• Acquiring knowledge & skills of related areas of the process.
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

• Should be flexible to work in US Night Shifts and Rotational Shifts
• 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
• Max age Limit - 32 years

Benefits:

• Two-way cab facility
• 5-day work week with 2 weekly offs
• Attractive incentives and performance-based rewards
• Night shift allowance
• Medical insurance& Life insurance
• 5-STAR rated infrastructure

Best Way to Apply:

We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban, Bommanahalli, Karnataka, India) or you can directly call the recruiter:

Recruiter: Sakshi - 7975105254

Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.

Report any fraudulent activity to us immediately at [email protected].

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person