HeavyTech
Customer Support Executive (CSE)
Skills
21 hours ago
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Important information
Contract type:
Permanent, Temporary
Location:
Chhattisgarh, India
Work mode:
Onsite
Published on:
24 October 2026
What they need
Position: Customer Support Executive
Company: HEAVYTECH AGRO MACHINERY PVT. LTD.
Location: Raipur, Chhattisgarh
Salary: As per experience & interview
Experience: 1–2 Years preferred
Key Responsibilities:
- * Handle customer calls, queries & complaints
- * Resolve customer issues or coordinate with the concerned team
- * Follow up on pending complaints & service requests
- * Maintain records of complaints, feedback & resolutions
- * Coordinate with Sales, Service & Logistics teams
- * Keep customers updated on complaint status
- * Handle customers professionally and patiently
- * Collect customer feedback and ensure timely complaint closure
Required Skills:
* Excellent communication & interpersonal skills
* Customer-oriented & problem-solving approach
* Good follow-up and coordination skills
* Basic knowledge of MS Office & CRM
- * Hindi & English communication preferred
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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