Customer Support Executive – Email & Chat Support

Customer Support Executive – Email & Chat Support

Job Title: Customer Support Executive – Email & Chat Support

Job Type: Full-time
Experience: Freshers and Experienced Candidates
Education: Undergraduate / Graduate
Language: Fluent English

Key Responsibilities

• Respond to customer queries through email and chat in a professional and timely manner.
• Understand customer concerns and provide accurate information and solutions.
• Maintain a high standard of written English and communication.
• Resolve customer issues while maintaining a positive customer experience.
• Follow company policies, processes, and quality standards.
• Maintain accurate records of customer interactions.
• Escalate complex issues to the appropriate team when required.

Requirements

• Undergraduate or Graduate candidates can apply.
• Freshers and experienced candidates are both eligible.
• Excellent written and verbal communication skills in English.
• Strong typing and computer skills.
• Good problem-solving and interpersonal skills.
• Ability to work independently as well as in a team.
• Willingness to work in rotational shifts, if required.

Preferred Skills

• Customer service experience is an advantage but not mandatory.
• Good email and chat etiquette.
• Strong attention to detail.
• Ability to multitask and manage customer queries efficiently.

Why Join Us?

• Opportunity for freshers to start a career in customer support.
• Career growth and learning opportunities.
• Supportive and professional work environment.
• Opportunity to develop communication and customer service skills.

If you have fluent English communication skills and are looking for an opportunity in customer support, we encourage you to apply+919811633143!

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Life insurance
• Paid time off

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer support: 1 year (Required)

Work Location: In person