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Customer Support Executive – Email & Chat Support

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Onsite

Customer Support Executive – Email & Chat Support

MindEngage

Customer Support Executive – Email & Chat Support

Skills

AICustomer Support

13 days ago

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Important information


Contract type:

Permanent

Location:

Karachi, Karachi City, Sindh, Pakistan

Work mode:

Onsite

Published on:

12 October 2026

What they need


We are looking for a professional and detail-oriented Customer Support Executive to handle international customers through email and chat. The ideal candidate should have excellent English communication skills, fast typing speed, strong problem-solving abilities, and experience using AI tools like ChatGPT and Claude.

Key Responsibilities

* Handle international customer inquiries via email and chat.

* Respond to customer complaints and resolve issues professionally.

* Provide accurate, timely, and helpful customer support.

* Manage multiple customer conversations efficiently.

* Use AI tools (ChatGPT, Claude, etc.) to improve productivity and communication.

* Maintain customer satisfaction and professional communication standards.

Requirements

* Excellent written and verbal English communication skills.

* Fast and accurate typing speed.

* Experience in Email Support, Chat Support, or Customer Service.

* Ability to communicate professionally with international clients.

* Strong problem-solving and multitasking skills.

* Familiarity with AI tools such as ChatGPT and Claude.

* Good computer skills and attention to detail.

* Ability to work independently during evening/night shifts.

Working Hours

6:00 PM – 3:00 AM (Pakistan Time)

Pay: Rs25,000.00 - Rs30,000.00 per month

Work Location: In person

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