Customer Support Executive – Prepaid & Postpaid Process

Customer Support Executive – Prepaid & Postpaid Process

Location: Silk Board, Bengaluru
Job Type: Full-time | On-site
Openings: 50
Experience: 0–5 Years | Freshers Welcome
Qualification: 12th Pass / Any Degree
Salary: ₹25,000 – ₹28,000 per month
Languages: English & Hindi – Mandatory
Joining: Immediate
Shift: 24/7 Rotational Shifts

Job Description

Hiring Customer Support Executives to assist customers with prepaid and postpaid service-related queries. The role involves handling customer concerns, providing accurate information, and resolving issues efficiently.

Responsibilities

• Handle customer queries and provide appropriate resolutions.
• Assist customers with prepaid and postpaid service-related concerns.
• Troubleshoot customer issues and provide suitable guidance.
• Understand customer requirements and provide accurate information.
• Maintain professional and courteous communication.
• Follow process guidelines and service quality standards.
• Maintain a customer-focused approach during every interaction.

Requirements

• Good English and Hindi communication skills.
• Strong communication and problem-solving abilities.
• Customer-focused and professional approach.
• BPO/customer service experience preferred.
• Freshers and experienced candidates can apply.
• Comfortable working in 24/7 rotational shifts.
• Age: 18–30 years.

Work Location

Krimson Square, Near Central Silk Board Junction, Hosur Road, Bommanahalli, Bengaluru – 560068

Pay: ₹25,000.00 - ₹28,000.00 per month

Work Location: In person