N
NJ Group
Customer Support Executive (Query Receiver)
Skills
Customer Support
18 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹325,000 / year
Location:
Surat, Gujarat, India
Work mode:
Onsite
Published on:
6 October 2026
What they need
Job Description-
- Efficiently handle calls.
- Serve customers by providing relevant information.
- Resolve internal service problems and escalate when necessary.
- Provide proactive customer outreach.
- Collect and analyze customer feedback.
- Respond to customer reviews.
- Develop and document knowledge into helpful content.
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