Crabtel Communication & Services
Customer Support Executive – Travel Voice Process
Skills
15 days ago
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Important information
Contract type:
Permanent
Location:
Rajasthan, India
Work mode:
Onsite
Published on:
12 October 2026
What they need
Customer Support Executive – Travel Voice Process
Location: Jaipur, Rajasthan
Process: Travel Voice – Non-Technical
Work Mode: Work From Office (WFO)
Employment Type: Full-Time
Education: Undergraduate / Graduate
Experience: Freshers and experienced candidates
Communication Level: V5
Shift: 24×7 rotational shifts
Interview Mode: Virtual
Salary Structure
Freshers
- CTC: ₹32,000 per month
- Includes ₹1,000 performance-linked incentive (PLI)
Experienced Candidates
- CTC: ₹34,000 per month
- Includes ₹1,000 performance-linked incentive (PLI)
- Minimum 6 months of documented work experience required
Job Responsibilities
- Handle customer queries related to travel through voice support.
- Provide accurate information and assistance to customers.
- Resolve customer concerns professionally and efficiently.
- Maintain service quality and customer satisfaction.
- Record customer interactions accurately and follow process guidelines.
Candidate Requirements
- Undergraduate and graduate candidates can apply.
- Freshers are eligible for the ₹32,000 CTC package.
- Candidates with at least 6 months of documented experience are eligible for the ₹34,000 CTC package.
- Good communication and customer-handling skills.
- Willingness to work in 24×7 rotational shifts.
- Ability to attend a virtual interview.
Pay: Up to ₹34,000.00 per month
Work Location: In person
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