Customer Support Executive(Chat Support)

Customer Services Executive

Key Responsibilities

1. Attending all inquiries via emails, chats and telephone when on shift.

2. Maintaining a professional and positive manner with all customers and third parties.

3. Liaising with third party or other departments to ensure operations smoothen, customer queries resolved promptly.

4. Troubleshooting problems for customers’ queries, raise to related departments to resolve customers' queries.

5. Always Providing excellent quality of customer service and resolving customers’ queries in line with departmental procedures. 6. Compile daily chat logs for management.

6. Following company rules, policy and other ad hoc duties

Pay: AED2,800.00 - AED4,000.00 per month

Work Location: In person