Customer Support Intern

Job Title: Customer Support Intern (Cashless Operations)

Role Overview We are looking for a Customer Support Intern/Fresher to join our Cashless team and assist in handling customer queries related to our cashless services. The ideal candidate should be smart, proactive, and a quick learner , with strong communication skills and the ability to resolve customer concerns efficiently.

Key Responsibilities

• Respond to customer queries related to cashless transactions and services.
• Provide clear and accurate information to users through chat, email, or calls.
• Troubleshoot basic issues and guide customers through the resolution process.
• Escalate complex cases to the appropriate internal teams when required.
• Maintain a professional, empathetic, and solution-oriented approach while interacting with customers.
• Keep records of customer interactions and feedback.

Requirements

• Graduate / Final-year student or recent fresher.
• Good communication and problem-solving skills.
• Comfortable handling customer conversations and queries.
• Basic understanding of digital payments or cashless systems is a plus.
• Smart, attentive, and able to think on their feet.

What You’ll Gain

• Hands-on experience in customer support operations.
• Exposure to real customer problem-solving scenarios.
• Opportunity to work closely with the Cashless Operations team.

Location: Jaipur, Rajasthan, India Internship Type: Internship / Entry-Level

Note: This is a paid internship.Skills: customer support,communication,chat process,operations