Caratlane
customer support Intern
Skills
2 months ago
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Important information
Contract type:
Internship
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
11 August 2026
What they need
Knowledge
English & Hindi (spoken) must and any other regional language in addition (optional)
Fresher : Strong communication, Computers
KRA/KPI
Communicate with the customers via calls / chats / emails.
Understanding customers concerns and resolving all their queries
Following up on pending cases
Ability to retain the customer ( Money back and cancellation )
Coordinating with internal departments (backend and stores)
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