Customer Support Intern

Job Summary

We are looking for a Customer Support Intern to handle customer queries, resolve issues, and provide timely support through calls, emails, and chat. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to handle multiple queries efficiently.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and chat support
• Resolve customer complaints, queries, and service requests in a professional manner
• Provide accurate information about products, services, policies, and procedures
• Maintain and update customer records in CRM systems
• Escalate complex issues to the relevant department when required
• Follow up with customers to ensure resolution and satisfaction
• Maintain high standards of customer service and professionalism

Required Qualifications

• Graduate in any discipline (12th pass may be considered for some roles)
• 0–1 years of experience in customer support / customer service / call center
• Freshers with good communication skills are welcome

Preferred Skills

• Experience in BPO, E-commerce, or Service Industry
• Good typing speed and documentation skills

Benefits

• Competitive salary
• Training & career growth opportunities
• Supportive work environment

Job Types: Full-time, Permanent

Pay: ₹7,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person