Customer Support intern

Job Title: Customer Support Agent
Location: On-site - Model Town
Job Type: Full-Time
Company: VC Filing
Clients: Pakistan-based customers seeking LLC formation services in the USA

Job Description

We are hiring a Customer Support Agent to assist our Pakistan-based clients with information and guidance related to LLC formation in the USA. The ideal candidate should have 1+ year of hands-on experience in customer support, but freshers with strong communication skills are also encouraged to apply.

Key Responsibilities

• Handle inbound and outbound calls professionally.
• Provide clear and accurate information about LLC formation services in the USA.
• Assist clients with basic queries, service details, and process steps.
• Maintain customer satisfaction through problem-solving and friendly communication.
• Record client details, call notes, and follow-up tasks in the system.
• Meet daily/weekly performance targets.
• Follow company scripts and communication guidelines.

Requirements

• 1+ year experience in customer support (preferred).
• Freshers may apply if they have good communication skills.
• Strong verbal communication in English and Urdu.
• Good listening skills and a customer-focused attitude.
• Ability to handle calls confidently and professionally.
• Basic understanding of business or LLC filing is a plus (training will be provided).

watsapp / contact / number / 03188208197

Job Type: Full-time

Pay: From Rs10,000.00 per month

Work Location: In person