Customer Support - Intern

Customer Support Intern

Location: Hyderabad

Internship Duration: 3-6 Months

Stipend: 5,500 per Month

Work Timings: 6 :00 Am to 9 : 00 Am

Working Days: 6 Days a Week

Week Off: Rotational

About Sids Farm

Sids Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction.

Roles Responsibilities

• Handle customer queries, requests, and complaints through various support channels.
• Provide prompt and professional assistance to customers.
• Maintain records of customer interactions and feedback.
• Understand customer concerns and escalate issues when required.
• Support the team in resolving customer issues efficiently.
• Build positive relationships with customers and ensure a great customer experience.
• Identify recurring customer concerns and share insights with the team.

Skills Required

• Good verbal communication skills in Kannada and English.
• Positive attitude and willingness to learn.
• Basic computer knowledge.
• Ability to handle customers politely and professionally.
• Strong listening and problem-solving skills.

Eligibility

• Freshers and students can apply.
• Immediate joiners preferred.
• Candidates looking to gain experience in Customer Support are encouraged to apply.

Benefits

• Hands-on experience in customer service operations.
• Opportunity to work with a growing FMCG/D2C brand.
• Practical exposure to customer relationship management.
• Internship completion certificate (as per company policy).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.