Customer Support - Night Shift

Based in West Auckland, Grinding Gear Games is searching for full time Customer Support staff to handle a wide variety of customer service-related tasks across a 12am - 8am night shift.

Location: On-site in Henderson, Auckland, New Zealand
Full time position - 40 hours a week

Key responsibilities include:

• Moderating in-game chat and our forums
• Assisting customers via email, private message, and live chat

To be suitable for this role you should:

• Have exceptional communication skills
• Have a high level of written and spoken English
• Be organised and hard working
• Have the ability to multitask and prioritise work when required
• Have excellent computer and technical skills
• Be seeking a long term position
• Have experience with online games

Please only apply if you currently reside in New Zealand or Australia and are either a New Zealand Citizen, Resident or Australian Citizen.

To apply for this role, please email your CV and a cover letter to [email protected].