Grinding Gear Games
Customer Support - Night Shift
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
NZ$55,000 – NZ$60,000 / year
Work mode:
Onsite
Published on:
24 September 2026
What they need
Based in West Auckland, Grinding Gear Games is searching for full time Customer Support staff to handle a wide variety of customer service-related tasks across a 12am - 8am night shift.
Location: On-site in Henderson, Auckland, New Zealand
Full time position - 40 hours a week
Key responsibilities include:
- Moderating in-game chat and our forums
- Assisting customers via email, private message, and live chat
To be suitable for this role you should:
- Have exceptional communication skills
- Have a high level of written and spoken English
- Be organised and hard working
- Have the ability to multitask and prioritise work when required
- Have excellent computer and technical skills
- Be seeking a long term position
- Have experience with online games
Please only apply if you currently reside in New Zealand or Australia and are either a New Zealand Citizen, Resident or Australian Citizen.
To apply for this role, please email your CV and a cover letter to [email protected].
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