Customer Support - Non Voice

Your Voice. Your Skills. Your Next Career Move...

Job Description :

• Company: WeSage BPM
• Job Type: Full-time | In-office
• Experience: Fresher & Experienced (0–2 years)
• Shift: Graveyard Shift
• Joining: Immediate

Job Overview :

WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.

Key Responsibilities :

• Handle inbound and outbound customer calls
• Understand customer queries and provide accurate, timely solutions
• Maintain a positive and empathetic attitude with customers
• Document customer interactions and update records accurately
• Meet quality, productivity, and performance benchmarks
• Escalate complex issues to the concerned team when required
• Follow company processes and compliance guidelines

Required Skills & Qualifications :

• Excellent verbal and written communication skills
• Comfortable working in graveyard/night shifts
• Basic computer knowledge and typing skills
• Ability to work independently in a remote environment
• Customer-oriented mindset with good listening skills
• Freshers are welcome ; prior BPO/customer service experience is a plus

What We Offer :

• Professional work environment
• Skill development and career growth
• Supportive team and management
• Competitive compensation
• 5 Days work week

How to Apply : Call / WhatsApp: +91 8460001175

Email your CV: [email protected]

Apply / Share with someone who’s looking for an opportunity!

Connect with Customers. Solve with Confidence. Grow with Us.

Pay: From ₹20,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Work Location: In person