S
SCC Online
Customer Support Professional
Skills
CRMCustomer Support
2 months ago
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Important information
Contract type:
Permanent
Location:
Delhi, India
Work mode:
Onsite
Published on:
31 August 2026
What they need
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction.
- Provide product information and solutions to customers, addressing their concerns and promoting sales.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Maintain accurate records of customer interactions using CRM software.
- Continuously update knowledge of products and services to effectively support customers.
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