Customer Support Representative / Call Center Position

Benefits:

• 401(k)
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

Join a dynamic team at a fast-growing sports wagering company as a Customer Support Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.

Qualifications & Experience

• High school diploma or equivalent required.
• 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required.
• Must be at least 21 years of age.
• Must be able to learn and adapt to new technologies.
• Must be able to obtain and maintain a Nevada gaming registration.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Familiarity with customer service software and good computer skills.

Physical Requirements:

• Must be able to sit at a computer workstation and answer calls for an 8+ hour shift.
• This is a full-time position, in an office, located in the Southwest area of Las Vegas.
• Scheduling flexibility to work any shift, holidays, and weekends due to the sports calendar is expected.