Customer Support Representative

• Be part of a workplace our people genuinely rate as a Great Place to Work®
• Join a high‑trust, high‑engagement workplace with a strong track record of retaining and developing talent
• Part-time and full-time permanent and fixed-term contracts, Various shifts between 11.30am and 9.00pm Mon-Fri, Wellington CBD

Seeking skilled communicators.  If you're a problem solver with a passion for providing exceptional customer service with a can-do attitude, we want you!

ABOUT THE ROLE- MŌ TĒNEI TŪRANGA
As a Customer Support Representative, you'll be the first point of contact for our members, assisting them with inquiries and resolving issues. Your role is vital in ensuring our members have a positive experience with us. We take pride in being problem solvers who aim to impress our members with our support and assistance. Plus, we get a thrill out of it!

We are more than just a contact centre. We are a close-knit team that works hard, supports each other, and fosters a fun work environment.

ABOUT YOU - HE KŌRERO MŌU
We believe diversity drives innovation. If you're experienced or seeking your first office role, if you possess fantastic communication skills, are highly organised, can work under pressure, and love delighting customers with your service, we want you on our team.

Now, there are just a few things you need to be aware of, this is a full-time permanent role, we work shifts, the current available shifts will require evening work (Mon-Fri) and you must have full working rights.

SALARY - UTU Ā-TAU
$66,531 per annum (Incl. Kiwi Saver).
 
Hours of work:
Various shifts between 11.30am and 9.00pm, Monday – Friday.

ABOUT US - HE KŌRERO MŌ MATOU

Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 140,000 financial professionals, supporting them to make a difference in the communities in which they work and live. We are committed to advancing the profession through high ethical standards, delivering world class services and education, and advocating for the public good. Guided by our purpose and values, we aspire to be a magnet for diverse talent, equip our members for success, and lead the way in sustainability, innovation, and trust in business and finance.

WHAT’S IN IT FOR YOU - NŌU TE ROUROU

At CA ANZ, we’re committed to fostering a workplace that reflects our values of collaboration, integrity, diversity and accountability. As part of our ambition to attract diverse talent and build an adaptive, member‑centric organisation, we’re proud to be certified as both a Great Place to Work® and Family Inclusive Workplace™ reflecting the genuine experiences of our people.

We actively support your work–life wellbeing through leading policies and practices, including flexible work arrangements, parental leave and carer support—helping you thrive both at work and at home.

In addition, you’ll enjoy:

• A strong focus on equity, diversity, and inclusion embedded in everything we do
• Opportunities to grow your career through inspiring learning and development pathways
• Enjoy the end of year break with 2 additional paid leave days (subject to annual approval)
• A modern state-of-the-art facility, city-based workspace, including a 5-star green building designed to support diverse working styles
• Grow your skills and future with unlimited access to LinkedIn learning
• The chance to contribute to meaningful work that creates real impact for people across Aotearoa and Australia

HOW TO APPLY - ME PĒHEA TE TONO

Simply select APPLY NOW and submit your application today.

CA ANZ welcomes applications from people of all ages, genders, cultural and linguistic backgrounds, Māori, Pasifika, Aboriginal and Torres Strait Islander peoples, people with a disability, and people who are diverse in gender and sexuality.

Please note: We are not engaging recruitment agencies for this role. Unsolicited CVs will not be accepted.

Unsolicited CVs will not be accepted.