Axiona Health
Customer Support Representative
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Madhya Pradesh, India
Work mode:
Onsite
Published on:
2 September 2026
What they need
Hiring – Customer Support Executive
Location: Vijay Nagar, Indore
Processes: Inbound Voice | Outbound | Blended (Email + Voice) | (70% Chat + 30% Voice)
Eligibility
- Minimum 12th Pass / Undergraduate
- Fresher & Experienced candidates can apply
- Experienced: Minimum 6 months BPO/Pvt. Ltd. experience with proper documentation
- Typing Speed: 25–35 WPM (process dependent)
- Good Communication Skills – Level 4+
- Original 12th Marksheet required at joining
- BGV will be conducted
Key Responsibilities
- Handle customer queries through voice, email and chat
- Resolve customer queries accurately and professionally
- Maintain good communication and customer service standards
- Follow process guidelines and quality standards
- Maintain proper customer interaction records
Pay: Up to ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Location:
- Indore, Madhya Pradesh (Indore) (Required)
Work Location: In person
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