Customer Support Representative

Job Summary

We are looking for a friendly, patient, and customer-focused Customer Support Representative to join our team. The ideal candidate will assist customers with their questions, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Understand customer concerns and provide accurate solutions.
• Resolve complaints and troubleshoot basic issues professionally.
• Maintain accurate records of customer interactions.
• Follow up with customers when necessary to ensure their issues are resolved.
• Escalate complex issues to the appropriate team.
• Maintain a positive and professional attitude at all times.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Customer-focused and patient approach.
• Basic computer and internet skills.
• Ability to work independently and as part of a team.
• Previous customer service experience is preferred but not required.

What We Offer

• Competitive salary
• Training and career development opportunities
• Friendly and supportive work environment
• Performance-based incentives
• [Other benefits]

How to Apply:
Interested candidates can apply through Indeed with their updated resume. We look forward to hearing from you!

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person