Customer Support Representative

Qualifications

• Must be open to work evenings, occasional weekends, and/or holidays.
• Major in Accounting, Finance or Economics is a plus!
• Excellent customer-facing and communication skills, both written and verbal.
• Ability to accurately analyze and interpret data.
• Exceptional organizational and time management skills.
• Superior troubleshooting, resolution, and analysis skills.
• Ability to perform complex tasks and prioritize multiple projects.
• Previous experience in a high-volume call environment and/or customer support role is a plus!
• Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, Python, SEQUEL software support is a plus!