Customer Support Representative

• Be adept at answering emails, WhatsApp queries, and calls in English and Hindi
• Conduct basic follow-up with logistics partners and other stakeholders.
• Basic understanding and working of Excel
• Willing to learn and grow with the organisation

Sharing other useful information:

• The job role will be based on site in our office in Gurgaon
• The hiring is for a new vertical of the business that will go live this month
• The business pertains to online retail of imitation jewellery
• We are looking at an approximate pay scale of 17-19k per month for the hired employee.
• We are willing to revise the pay scale in 6 months if the employee turns out to be efficient