Customer Support Representative

Immediate need for a talented Customer Support Representative . This is a 06+ Months Contract opportunity with long-term potential and is located in Los Angeles, CA (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID:26-32298

Pay Range: $17.87 - $21.60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide exceptional service and support for customer inquiries related to shipping insurance, account services, policy administration, claims support, shipment tracking, and general account maintenance.
• Analyze and resolve customer problems efficiently.
• Assist in studies to determine customer incentives.
• Develop and prepare proposals for customer leads for account executives.
• Perform administrative tasks such as distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports, and auditing documents

Key Requirements and Technology Experience:

• 2+ years of experience in customer service or a related field.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Our client is a leading Managed Service Provider Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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