Customer Support Representative - No BPO Experience Required | Cainta

Customer Service Representative | Cainta

Metacom Careers is hiring a Customer Service Representative (CSR) for a voice-based account. No call center experience required — customer service or BPO background is a plus, not a requirement. Paid training provided.

Job Details

• Position: Customer Service Representative
• Account Type: Voice
• Work Setup: Onsite
• Schedule: Shifting Schedule
• Employment Type: Full-Time
• Experience: No Experience Required (Related Experience a Plus)
• Education: High School Graduate / Senior High School Graduate

Responsibilities

• Answer inbound customer calls and respond to inquiries
• Provide accurate product, service, and account information
• Resolve customer concerns and complaints professionally
• Process orders, requests, and account updates
• Document interactions in the CRM
• Meet quality, handle time, and productivity targets
• Escalate complex issues when needed

Qualifications

• High School Graduate (old curriculum) or Senior High School Graduate
• No call center experience needed — BPO/customer service background a plus
• Good English communication skills
• Basic computer and typing skills
• Willing to work onsite on a shifting schedule
• Customer-first attitude and good listening skills

Benefits

• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs

Why Join Metacom Careers

• No experience needed — beginner-friendly entry point into BPO
• Paid, structured training before handling live calls
• Clear path to Team Lead, QA, or Trainer roles
• Stable, high-demand position

Apply Now — Start your Customer Service Representative career with Metacom Careers today.

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person