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Customer Support Representative | UK

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Onsite

Customer Support Representative | UK

XL77 Infrastructure LLP, Gurugram

Customer Support Representative | UK

Skills

Customer Support

7 days ago

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Important information


Contract type:

Permanent

Location:

Punjab, India

Work mode:

Onsite

Published on:

17 October 2026

What they need


  • Job Title: Customer Support Executive – UK Process-Fresher Opening
  • Location: Mohali Working Days: 5 Days + Alternate Saturdays
  • Experience: 0–3 Years
  • Job Description

We are hiring Customer Support Executives for our UK-based process. The role involves handling customer queries, ensuring smooth communication, and delivering a high-quality customer experience.

Key Responsibilities

  • Handle customer queries via calls
  • Provide accurate information and resolve customer issues
  • Maintain a high level of customer satisfaction
  • Document interactions and update records in the system
  • Coordinate with internal teams for query resolution

Requirements

  • Good communication skills (verbal and written)
  • Basic computer knowledge
  • Customer-focused approach and problem-solving skills

Preferred Profile

  • Experience in voice or blended process (BPO preferred)
  • Confident and professional communication
  • Ability to work in a fast-paced environment

Work Location: Zouma 3rd Floor, ITC 10, near Municipal building, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

Pay: Up to ₹500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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