Customer Support Representative - Sales Support

• 12month fixed term on salary with possible extension
• Work for an Australian HRD Employer of Choice winner for 10 years in a row!
• Flexible working

Ready to step into a high-impact role with one of Australia’s leading IT services providers?
Join a fast-paced Licensing team where your support keeps government and enterprise customers running smoothly.

What You’ll Be Doing

• Be the go-to for customer enquiries, supporting licensing sales and admin functions
• Manage inbound requests, including quoting, order processing, and issue resolution
• Work closely with Account Managers and vendors to deliver seamless outcomes
• Spot upsell opportunities and maximise vendor promotions
• Keep systems up to date and produce accurate customer reports
• Build strong, lasting relationships with customers and stakeholders

What You’ll Bring

• Experience in customer service, sales support, or IT licensing
• Confident communicator with a proactive, customer-first mindset
• Strong problem-solving and negotiation skills
• High attention to detail and confidence working across systems
• A team-oriented approach with the ability to thrive in a busy environment
• Exposure to IT licensing programs or partner tools (advantageous)

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Who is Data#3?

Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026.

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

REF: KISH114606