customer support services

Role & responsibilities

• Handling customer calls professionally and efficiently.
• Resolving customer queries and issues promptly.
• Providing information about products or services as required.
• Following communication scripts and procedures.
• Ensuring customer satisfaction through effective problem-solving.

Requirements

• Educational qualification suitable for the role.
• Excellent verbal and written communication skills in English.
• Ability to work in a fast-paced environment and under pressure.