Customer Support Specialist

Roles & Responsibilities:

• Demonstrates clear and polite written communication
• Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
• Maintains a positive and professional demeanor and portrays the company in a positive light
• Demonstrates knowledge and use of departmental resources, policies and procedures
• Maintains email handle time, while remaining friendly and informative (after call email to customers)
• Maintains productivity and quality standards
• Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
• Demonstrates appropriate sense of urgency for customer responses
• All other duties as assigned

Educational Qualification

UG Can apply / Any Graduate can apply.

Work Experience Fresher - 12 months

12 months to 23 Months

24 months

Immediate Joiner's Preferred

HR : Hemant Rao

Mob : 8520921192