Customer Support Specialist

Building Tomorrow at CMC Development & Construction

CMC Development & Construction operates as a construction management firm across the diverse construction industry, combining innovation, expertise, and dedication under our motto of Developing Tomorrow to deliver exceptional outcomes. We build exceptional projects and meaningful careers through disciplined execution, a deep commitment to integrity, and care for our people, clients, and the communities that trust us.

Supporting our clients and projects

You will serve as the primary point of contact for clients and project stakeholders, handling inquiries, coordinating communications, and ensuring every interaction reflects our dedication to quality and care. Operating remotely from Toronto on a 20-hour per week schedule, you will manage support workflows, resolve client questions, and collaborate closely with our construction management team to keep operations running smoothly.

What you bring

• Experience in customer service or client support roles
• Clear communication skills for daily interaction with clients and team members
• An organized approach to managing inquiries and tasks independently
• A commitment to integrity and care for clients and colleagues

Your working environment and benefits

You will have access to life and disability insurance coverage and employee discounts. We offer flexible working hours and the option to work fully remotely with a home office setup. You can also take advantage of career training opportunities and a casual dress code, along with 20 vacation days per year.

Compensation

The pay rate for this role is CAD 20–28 per hour.

Your first months at CMC Development & Construction

In your first months, you will have familiarized yourself with our project communications, taken ownership of client support channels, and established efficient daily routines from your home office. You will have built strong working relationships with the team while delivering dependable support to our clients.