Customer Support Specialist

We're hiring on behalf of a Haystack partner!

The Role

• Assist customers with a broad range of needs, including inquiries about account balances, withdrawals, loans, and account maintenance.

• Provide education and resources to help customers achieve their financial goals.

• Engage with customers via voice and digital channels to deliver outstanding service.

• Develop skills and gain experience in the financial services industry.

What You'll Need

• Minimum 1 year of customer service experience.

• Strong communication, listening, professionalism, and empathy skills.

• Ability to adapt to various work environments and troubleshoot basic technology issues.

• High School diploma or GED required.

What's On Offer

• Competitive salary

• Comprehensive training program to build expertise in financial services.

• Opportunities for career advancement and professional development.

• Well-being support and career coaching.

Apply via Haystack today!