Customer Support Specialist (Live Chat)

N1 Partners Group is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.

Requirements :

• Fluency in the English language;
• Sociability and stress tolerance;
• Experienced PC user;
• Strong communication and interpersonal skills with a customer-centric approach;
• Strong problem-solving abilities and the ability to handle challenging situations with composure;
• Self-organization, willingness to learn and grow;
• A positive attitude;
• Team player with customer oriented mindset.

Responsibilities:

• Respond to customer queries vie chats and emails;
• Assist in solving customer problems and current issues;
• Make daily reports;
• Shift schedule 2/2 (shift 12 hours, alternation of day and night shifts). Shifts are not flexible ❗️

Our benefits:

• Paid 4 Sick Days and 1 Day Off per calendar year;
• Sports program compensation;
• Generous referral program.