Customer Support Tech Admin

Apply now: Customer Service Admin, Onsite - Henderson, NV. Start date is ASAP (approximately 2 weeks from verbal offer) for this 3 Month Contract.

​

Job Title: Customer Service Admin

Location-Type: Onsite, Henderson, NV 89074

Start Date: Approximately 2 weeks from verbal offer

Duration: Contract, 3+ month contract 

Compensation Range: $40-55/hr

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

Job Description: This role supports the client's technical operations team by providing hands-on technical support, data entry, and administrative assistance within a fast-paced financial services environment.

Job Summary

• Learn and navigate the client's proprietary software to create profiles, test cards, and input program setup data

• Provide technical support across Windows, Active Directory, M365, Outlook, and Excel

• Process and manage data entry with accuracy and attention to detail

• Work within a ticketing system (Jira) to track, manage, and resolve support requests

• Assist with EMV and chip profile setup and configuration tasks

• Support administrative functions within the team's MRP/ERP/CRM workflows

• Operate effectively in a high-volume, fast-paced environment with a self-motivated, solutions-oriented approach

Minimum Requirements:

• 2+ years of hands-on technical support experience (internship experience does not qualify)

• Proficiency with Windows, Active Directory, M365, Outlook, and basic Excel

• Experience working within a ticketing or project management system (Jira or similar)

• Demonstrated ability to perform data entry and administrative tasks with accuracy

• Comfortable working in a fast-paced, dynamic environment with a go-getter, self-motivated attitude

Preferred Qualifications:

• Background in Software QA or quality control, particularly involving code or systems testing

• Experience in the financial services or card-payment industry (carding, EMV, or chip profiles)

• Familiarity with cryptography key loading or chip profile building (N2H)

• Stable work history with consistent tenure across roles