Captalent Hr
Customer support (US international)
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹350,000 / year
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
13 August 2026
What they need
Roles and Responsibilities
- Provide exceptional customer support to clients through phone calls, emails, or chats.
- Handle international client queries related to software products and services.
- Resolve issues efficiently and effectively while maintaining a high level of professionalism.
- Collaborate with internal teams to resolve complex technical issues.
- Meet performance targets for quality, productivity, and sales metrics
Work location : Chennai
Shift : US shift
Notice period : Immediate
Desired Candidate Profile
- 0-2 years of experience in an International BPO environment handling US process.
- Excellent communication skills in English language (written & spoken).
- Ability to work on night shifts from Monday to Friday (with weekends off).
- Strong problem-solving skills with attention to detail and analytical thinking.
Interested candidates can contact HR Kavya 9884001531 for more info.
Regards,
HR Manager
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