Career Creed Hr Services
Customer Support - US Voice Process
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹500,000 – ₹1,000,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Coordinate with internal teams for issue resolution.
Meet productivity, quality & SLA targets
Handle customer calls professionally & efficiently.
Escalate complex issues to concerned team
Ensure customer satisfaction & adherence to quality standards.
Required Candidate profile
Customer Service / Support with experience in the fintech industry
Handle US fintech customer calls, Resolve customer queries, accurate & timely solutions, Maintain customer interaction records.
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