Customer Support / Voice / Technical Support / Inbound / Outbound /BPO

HIRING BPO VOICE PROCESS

Immediate Openings | Freshers & Experienced

Position: Customer Support Executive – Voice Process
Process: Domestic / International Voice Process
Qualification: 10+2 / Diploma / Graduate
Experience: Freshers & Experienced candidates can apply
Location: Bangalore
Shift: Rotational / Day / Night shifts depending on process
Work Mode: Work from Office
Salary: Competitive package + Incentives

Key Responsibilities

• Handle customer queries through voice calls.
• Provide accurate information and resolve customer concerns.
• Maintain professional communication with customers.
• Handle escalations and provide appropriate solutions.
• Meet defined quality, productivity and customer satisfaction targets.
• Maintain proper call documentation and follow process guidelines.

Requirements

• Excellent verbal and written communication skills.
• Good listening and customer-handling skills.
• Customer-centric approach.
• Willingness to work in rotational shifts.
• Basic computer knowledge.
• Freshers with good communication skills are welcome.

Interview Process

HR Round Communication Assessment Operations Round

Location: Bangalore
Joining: Immediate / Short Notice

Interested candidates can contact Aditya : 8884777961