Customer Support| Infoedge| Noida|

Roles and Responsibilities :

• Key Responsibilities:

  • Conduct outbound calls with clients to collect detailed career information for the service.
  • Understand client experience, achievements, roles, and career goals through structured discussions.
  • Capture accurate and complete information required for profile/CV development.
  • Coordinate with the Resume Development (ResDev) team to ensure quality output.
  • Follow up with clients for additional inputs, clarifications, or approvals.
  • Ensure timely completion of assigned cases within defined TAT.
  • Maintain proper documentation and update CRM systems regularly.
  • Deliver a high level of customer experience and professionalism during interactions.

  Required Skills:      Good Communication skills (5 days working) Shuttle Service is available from Botanical Garden Metro Statuion from company side