Customer Team Member

Build Customer Connections. Grow Your Career.

Driven Empire Consulting is looking for a motivated Full-time Customer Team Member to join our team. If you enjoy connecting with people, learning about products and services, and working toward shared goals, this could be a great opportunity to build your professional experience.

As a Customer Team Member, you’ll connect with customers, introduce AT&T Fiber solutions, learn about their needs, and help them understand available service options. You’ll strengthen your communication, customer engagement, and sales skills while working alongside a team that values professionalism, collaboration, and consistent results.

What You’ll Do as a Customer Team Member

• Connect with customers to introduce AT&T Fiber services and available solutions.
• Build positive relationships through friendly, professional, and engaging conversations.
• Ask questions and listen carefully to understand customer needs and service preferences.
• Present plans, features, promotions, and benefits in a clear and easy-to-understand manner.
• Answer customer questions and provide helpful information throughout the service process.
• Assist with enrollment and other customer service-related processes while maintaining accurate information.
• Collaborate with team members to support daily objectives and contribute to a positive team environment.

What We’re Looking For in a Customer Team Member

• High school diploma or GED required; Bachelor’s degree is a plus.
• Strong communication, listening, and interpersonal skills.
• Friendly, professional, and comfortable interacting with a variety of customers.
• Willingness to learn new products, services, and processes.
• Dependable, self-motivated, and comfortable working toward individual and team goals.
• Previous experience in sales, customer service, retail, or a related field is a plus but not required.

What We Offer our Customer Team Members

• Professional development opportunities to strengthen sales, communication, and customer engagement skills.
• Mentorship and guidance from experienced team members.
• Performance-based incentives that recognize individual and team contributions.
• A collaborative workplace where employees can learn, contribute, and develop professionally.
• Opportunities to take on additional responsibilities as you grow with the team.
• Career advancement opportunities based on performance, consistency, and continued development.

Take the Next Step

Ready to strengthen your communication skills, gain valuable customer-facing experience, and grow with a supportive team?

Apply today for the Customer Team Member position.

Pay: $50,000.00 - $55,000.00 per year

Work Location: In person