Customer Technical Associate (Mandarin)

Epay World LLC is a fast-growing full-service payment processing company; we work with customers from diverse industries to streamline their electronic payments and collections. Because of our huge growth, Epay World is now seeking a self-motivated and energetic Customer Technical Associate.
This is a great opportunity for candidates looking to challenge and learn more about the real world. We expect you to grow and keep up with us as we reach our goals. Our ideal candidate is confident, sociable, and driven.

Responsibilities:

• Skills in repairing computer hardware and software.
• Able to operate different systems like Window, Mac OS, Linux (Ubuntu, Red hat, Arch, Cent OS).
• Contacting potential customers via telephone, email, and other electrical devices.
• Arranging meetings with prospects in order to demonstrate products.
• Identifying opportunities for new business within the market.
• Deployment: Ship out and receive the package; Get quotes from different companies when necessary to ship out bigger items.

Requirements:

• Strong communication skills, both written and oral.
• Confident talking to a diverse group of people.
• Capable to work independently and multitasking.
• Must be enthusiastic and energetic.
• Bilingual in English and Chinese Mandarin, fluent.

*We provide training, so you don't need to be an expert on all of the systems, but it is a huge plus if you have previous technical support experience/familiarity with the listed systems.

Job Type: Full-time, 40 hours per week

Salary: $16-20/h
Brooklyn Branch：100 east broadway 12 fl New York NY 10002

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Language:

• Mandarin (Required)

Work Location: In person