Customer Telephone Order Processor

Job Overview
We are seeking an Order Processor to join our team. The successful candidate will be responsible for processing orders accurately and efficiently in a very fast paced and busy office environment, ensuring customer satisfaction. Flexibility and attention to detail are a must for this role.

Responsibilities

• Receive and process incoming orders via phone, email, or online platforms
• Verify order accuracy and pricing.
• Communicate with customers to confirm order details .
• Upsell additional products or services where applicable
  Qualifications
• Proficient in English with excellent communication skills
• Strong data entry skills with high accuracy and attention to detail
• Ability to analyse information and solve problems effectively
• Knowledge of phone etiquette and customer service best practices.

24 hours per week

Wednesday, Thursday, Friday

19.00 -3.30am with 1/2 meal break.

Job Types: Part-time, Permanent

Pay: £12.85 per hour

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Work Location: In person