Customer/Canine Service Specialist

Benefits:

• 401(k) matching
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Paid time off
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation with Additional benefits
• Fun Working Environment
• Interact with Dogs

Job Summary
Are you a dog-lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Customer/Canine Service Specialist at our established dog daycare and overnight care facility. As the CSS, you will be the first point of contact for our customers. You will greet pet owners and check in pets, prepare guest accomodations, schedule appointments, process payments, and generally ensure that our facility is a welcoming place.

Responsibilities

• Greet and chat with guests as they arrive
• Welcome dogs in and escort them to their playgroup
• Collect and confirm pet and owner information
• Manage and record pet belongings
• Answer phones and emails
• Schedule, confirm, and cancel appointments
• Process payments
• Maintain reception desk and lobby
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with dogs
• Thrive while multi-tasking during busy hours
• Self-propelled
• Detail-oriented
• Proficient computer skills